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The 80/20 rule and independent pharmacy
You may or may not have heard of the Pareto principle. It is also known as the 80-20 rule. It states that roughly 80% of the effects come from 20% of the causes. The Pareto principle is named after Italian economist Vilfredo Pareto who published a paper showing that...
Customer Retention for Independent Pharmacy
New customers equals growth When running a business, it is only natural to focus on new customer acquisition. It is easy to understand that attracting new customers results in increasing sales. If you want to grow your business you definitely need to bring in new...
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